What's new on the platform

Bitrix24 New Features

Bitrix24 keeps evolving. Here are the latest capabilities we're helping clients across the UAE, Middle East and South Asia put to work — and what each one means for your team.

CoPilot AI across every department

Bitrix24's built-in AI assistant now shows up in Chat, CRM, Tasks, Video Calls and Sites & Stores — drafting text, summarising calls and speeding up everyday work. See how it applies department by department.

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No-code RPA & workflows

Build approval flows for leave, expenses and documents without writing code. Rules, triggers and automation move records through your process so nothing stalls in someone's inbox.

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Smarter sales pipelines

Move customers down the funnel automatically, with calls, emails, website and social chats all saved to the CRM — plus CRM marketing to boost first and repeat sales.

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A unified digital workspace

Chat, video calls for up to 24 participants, a shared Drive and a meeting planner people actually use — one workspace for the whole team, wherever they work.

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Omnichannel messaging

One inbox for every messenger and social channel — Facebook, Instagram, phone and email — with contacts and history saved straight to the CRM.

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Built-in websites & online store

Spin up landing pages and a full online store inside Bitrix24 — connected to your CRM, marketing and payments from day one, with no separate tools to stitch together.

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