Remote and distributed teams run into a version of the same problem no matter what they build: the tools pile up. Chat lives in one app, video calls in another, tasks in a third, HR records in a fourth, and client conversations get lost across email and WhatsApp because nothing is actually connected. Add different time zones and a mix of employees, freelancers and contractors, and keeping everyone aligned turns into its own full-time job. Bitrix24 — the platform we implement as an authorised partner — positions itself as a replacement for that stack rather than one more piece of it, built around a single flat-fee workspace regardless of headcount. Here's what's actually in it, sourced from Bitrix24's own product pages.

One online workspace instead of a stack of apps

Bitrix24's Online Workspace bundles the tools a distributed team reaches for daily: a company messenger with chats, channels, likes and reactions; video meetings and video conferencing with screen sharing and custom backgrounds; a personalized company feed for announcements, video updates and polls; and shared calendars for scheduling across time zones. Bitrix24 markets video meetings as supporting up to 100 participants with no time limit, and the messenger includes chat history search and custom message auto-delete timers for anything sensitive or time-limited.

Bitrix24 messenger — chats, channels and reactions for distributed teams
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Bitrix24 Messenger · © Bitrix24

For teams that lean on virtual whiteboarding — planning sprints, mapping workflows, running remote workshops — Bitrix24 Boards adds unlimited boards and members with more than 20 templates, scaled to support up to 400,000 objects per board, all inside the same workspace as the chat and calendar rather than a separate third-party tool.

Kanban, Gantt and workload tracking for teams that never share a room

Bitrix24's Tasks & Projects toolset gives distributed teams a choice of view — Kanban board, Gantt chart, a full set of Scrum tools, or a plain task list — plus checklists and subtasks, task time tracking, and a focus/supervisor mode for staying on top of what's overdue. On the management side, employee performance tools cover task reports, workload management and KPIs, which matters more for remote managers who can't just glance across the room to see who's overloaded.

CoPilot: an AI layer for async, multilingual teams

Bitrix24's built-in AI assistant, CoPilot, shows up directly inside chat and tasks. In Chat, CoPilot can generate ideas and full text drafts, offer praise or constructive criticism on a colleague's post or comment, and includes a built-in translator and grammar checker — useful for distributed teams working across languages and time zones where a reply might land hours after the original message. In Tasks & Projects, CoPilot can generate task descriptions, checklists and summaries, cutting down on the back-and-forth needed to clarify what a task actually requires when the person who assigned it is offline.

Bitrix24 CoPilot AI assistant inside chat and tasks
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Bitrix24 CoPilot in the online workspace · © Bitrix24

Employee management and time tracking without micromanaging

Bitrix24's HR & Automation tools cover employee profiles, company structure and access permissions, including Active Directory support for larger organizations. For hours worked, breaks and sick leave, Bitrix24 offers an online time clock aimed at accurate payment and tax calculations — relevant for distributed teams paying people across different contract types. Access itself is split into four levels: employee/user, head of department (who can see subordinates' task reports), administrator, and a separate extranet user level with limited access — a practical fit for teams that mix full-time staff with external freelancers or contractors who shouldn't see everything.

"You need a competent tool that helps you easily communicate with colleagues, brainstorm to reach solutions, and manage projects." — MakeUseOf

What it costs

Bitrix24 publishes five plans on its pricing page. FREE covers unlimited users at no cost with limited functionality. BASIC runs $69/month for up to 5 users. STANDARD is $144/month for up to 50 users. PROFESSIONAL is $289/month for up to 100 users. ENTERPRISE starts at $579/month and scales to 10,000 users. Every paid plan is a flat monthly fee rather than a per-user charge, which matters specifically for distributed teams that expect headcount to grow — adding remote hires doesn't automatically increase the software bill until a plan's user cap is reached. Bitrix24 also states it runs on 9 data centers and roughly 600 servers across North America and Europe, with GDPR-compliant data handling, and the platform is available in-browser, as a desktop app for Windows and Mac, and as a mobile app for iOS and Android.

Where a partner comes in

Most of what slows a distributed team down isn't a missing feature — it's configuration: setting access levels correctly for contractors, connecting the right channels to the Contact Center, deciding which reports each manager actually needs, and rolling out CoPilot in a way people will use rather than ignore. That setup work is what we handle at B24 Biz Solutions as an authorised Bitrix24 partner based in Dubai, covering the UAE, wider Middle East and South Asia.