Construction runs on coordination. A single project pulls in architects, site crews, subcontractors, suppliers and clients, moves through phases from design to hand-over, and lives or dies by deadlines and budgets that cascade the moment one task slips. Bitrix24 — the platform we implement as an authorised partner — builds its construction offering around exactly that reality, folding project scheduling, crew coordination, documents, CRM and AI into one workspace instead of a stack of disconnected tools. Here's what's actually in it, sourced from Bitrix24's own product pages.
One platform for projects, crews and clients
Bitrix24 positions its construction edition for the whole sector — residential builders, specialty and trade subcontractors, renovation and remodelling firms, light-commercial and site-work crews, architecture practices and civil-engineering outfits. Rather than bolt a scheduling app onto a separate CRM and a separate document store, it combines project management, customer relationship management, real-time communication and file sharing in a single platform. Bitrix24's own construction page frames the value around six areas: project management, crew and resource scheduling, mobile collaboration, a smart CRM, document control and client communication — the day-to-day of running a job, in one place. It also connects outward, citing 500+ integrations and a REST API for linking ERP, accounting and payment systems, plus custom integrations built by partners.
Plan the job with Gantt charts and task templates
For scheduling, Bitrix24 leans on its Tasks & Projects toolset. You can lay out a multi-stage project on a Gantt chart that supports all four dependency types — finish-to-start, start-to-start, finish-to-finish and start-to-finish — so a delay in one phase visibly shifts everything downstream; the chart is zoomable, deadlines move by drag-and-drop, and it exports to Excel or print. Recurring work such as inspections, permit steps and punch lists can be saved as task and project templates with default deadlines, so nothing is rebuilt from scratch. Teams that prefer a board get a Kanban view with customizable stages, and site staff can even create a task by sending a voice message that Bitrix24's AI turns into a structured task with a name, description and assignee.
Bitrix24 Gantt chart with dependencies · © Bitrix24
Put the right crew and equipment on every job
Construction scheduling isn't only tasks — it's people and machines. Bitrix24's construction page describes booking equipment and crew members across multiple jobs, monitoring availability, workload and occupied slots in real time, and notifying workers about bookings for jobs in progress. Smart scheduling rules help avoid double-booking, with controlled overbooking available for high-demand or high-cancellation work. Out on site, the mobile app carries daily tasks and checklists, GPS-enabled clock-ins that track time automatically, instant upload of job-site photos, videos and notes, and quick video calls to resolve an issue on the spot — so the office and the crew lead work from the same information. Bitrix24 says the approach scales: it points to VELESSTROY, a large contractor in oil, gas and power-plant construction, which integrated Bitrix24 with Active Directory and its 1C payroll system to manage a workforce of over 25,000 and built a "single window" of internal services for requests like leave and equipment issues.
One CRM from first call to signed contract
On the sales side, Bitrix24 tracks every lead from the first phone call through to a signed contract, keeps all client history tied to a single CRM card, and organizes the workflow as pipelines with flexible access control. Follow-ups and reminders can be automated so warm bids don't go cold, and CoPilot — Bitrix24's built-in AI — can summarize client conversations so the next person to pick up the account isn't starting blind.
Bitrix24 CRM pipeline · © Bitrix24
"Bitrix24 focuses on core points first while still being expandable for details." — Omar Alrifai, Head of PMO, Al Naser International (Bitrix24 customer testimonial)
Estimates, contracts and e-signature
Bidding and paperwork get their own workflow. Bitrix24 lets you generate estimates and proposals quickly, work from templates while tracking revisions and approvals, and pull client data straight from the CRM into a document rather than re-keying it. Finished contracts can be sent for e-signature by SMS or email, with integrity checks after signing to confirm the document wasn't altered. Plans, permits and other files live in the platform's document storage with version control, so crews aren't building from an outdated drawing.
Keep clients in the loop without extra admin
Beyond winning the work, Bitrix24 aims to cut the admin of keeping clients updated. Calls and chats are handled from a single interface, video meetings can be run and automatically summarized, and confirmations and reminders can be sent on autopilot. The platform can generate weekly status reports on task and CRM activity, and clients can be invited into "Collabs" to follow project progress — useful for keeping a homeowner or developer informed between site visits.
What it costs
Bitrix24 prices per organisation, not per seat: its task pages describe a "100% flat fee" with "no per-user pricing," which matters when a busy season means adding site staff to the platform. There's a genuinely free plan for unlimited users to trial the workflow first, and Bitrix24 states it is used and trusted by over 15 million organisations worldwide. For exact tier limits and current rates, Bitrix24's pricing page is the reference — and a partner can help match the plan to your crew size.
Where a partner comes in
None of this is unique to construction — the same CRM, tasks and automation engine runs Bitrix24 across every industry. What changes is the setup: which pipeline stages match your bid-to-build process, which task templates mirror your project phases, which accounting or ERP system needs connecting through the API. That configuration work is what we do at B24 Biz Solutions as an authorised Bitrix24 partner based in Dubai, covering the UAE, wider Middle East and South Asia. Bitrix24 itself highlights the value of a partner for quick implementation, choosing the right plan, and training crews for a faster start.